Help & Contact

Help & Contact

BUYING AS A GUEST?
On iPOWER, you can always surf as a guest.
However, you can buy online by clicking on basket and benefit with our online prices.


BUYING AS A RESELLER?
Always contact iPOWER directly for negotiation.
You can only buy as a reseller upon providing a copy of your company’s incorporate certificate, VAT & BRN number with a minimum of 12 pieces
.


Returns & Refunds​
Returns can be made directly to our warehouse only within 5 days of purchases.

However,

  • returns can be made only when the equipments has not been used.

  • If equipment is damaged due to customer’s fault. No returns to be made.

  • If equipment has been damaged due to no earth wire connection for the house available. No returns to be made.

  • If equipment is in perfect condition, returns of a fee of 10% will be deducted for administrative fees.

  • If returns and pickup to be effected by our electrical team, a transport and personnel fee will be deducted depending on iPOWER grid fees.

Note: All equipment return request will be determined only after inspecting the items